It is the policy and overall business objective of SMEET to provide products & services to the highest quality standard and in compliance with the client's specified requirements. It is also the objective of SMEET to enhance its reputation and capabilities in order to gain wider recognition in its field of expertise.
The company recognizes that genuine commitment to understanding the present and future needs of its clients is essential to the achievement of these objectives and thus continually strives to ensure that the needs and reasonable expectations of the clients are realized in the quality of the product and the service we provide
Our quality management system is described in the Quality Manual and detailed in a Quality Control Manual. To assure the quality aims of the company we have ensured that all employees understand and adhere to the requirements of this policy and the contents of the Quality Management System & Quality Control Manual.
These manuals and subsequent procedures are developed as a direct response to the requirements outlined by ISO 9001: 2008 and ISO 14001:2004. The company constantly monitors its quality performance, and implements improvements where appropriate by conducting training & awareness programs. |